Used to be great but now its not

Up until 2 weeks ago, we had no problem accessing our programming. Now when I log in it just shows the movie channels that I have. If I didnt have those I wouldnt have anything. If you can get into your account you can access it online, which isnt covered under the free streaming with ATT cellular plans. Im upset that nothing has been done about this issue that has definitely been reported to ATT.

P2243 about DIRECTV, v5.0.105