I DO Pay for SyFy, and I want to watch it!

When I attempted to watch SyFy today, got message saying that SyFy is Not available with my current programming package!!! The &@$! It isnt!! After several calls to DIRECTV, and several attempts by them to remedy this problem, (not to mention an email saying that the problem was resolved!?) Im Still unable to watch SyFy! One of the main reasons that I have DIRECTV is Because of SyFy! I may be an old lady, but I dont watch the freaking Cooking and Knitting channels! All I can say is that I want this resolved ASAP! At least AMC isnt affected! If I couldnt watch Fear The Walking Dead, TWD, Preacher or Humans, theyd not hear the end of me until the issue was resolved! ?

Gma loves vampires about DIRECTV, v4.9.403