Invalid DIRECTV account business name

I am having no trouble with my old iPad mini one of the earliest versions, but my brand new iPhone 7plus and iPad 2017 both give the business excuse and go into a "thinking/sitting" mode and wont do anything but just say DIRECTV across the screen. I see that others had the same problems when I search online and the only answer is to delete and resubmit. Did that multiple times now and nothing doing. Frustrated because I would think the newer ones would be doing much better!! Works great though on my mini

RingoF15 about DIRECTV, v4.9.603