Worst app I have ever used

That sounds like a wild statement, but after trying 1,000s off iOS apps over the years, nothing comes close. First, there is the fun of trying to get anything on to your device. The app wont stay open when the device goes to sleep, so you feel like you are on "Lost," forced to touch the screen every 15 minutes to keep it downloading. Then, when you try to use it for its most important feature--working off-line--good luck! 90% of the time when I am in an airplane, it wont work at all. It doesnt matter how many hard reboots you try, whether the Wi-Fi is on or off, or whether it is a brand-new iPad, you will still be out of luck. So what about calling their utterly clueless customer support? Its even more laughable than their satellite support. You are likely to be told to delete the program and reinstall it, which of course deletes all of your (worthless) recordings; not much help when you are far away from home. I see that Genie Go is gone, which is a step in the right direction. There should be a class action suit to get them to provide a working product; especially given users that are charged hundreds of dollars a month for the "service."

AVKV about DIRECTV, v4.4.104